Caskey Heating & Cooling

Reviews about Caskey Heating & Cooling

• JD Colwell

  Aug, 15 2018
  ★ ☆ ☆ ☆ ☆
  I only gave this a one star because google does not offer negative amount of stars. I called the phone number they have listed and got a robot voice saying that the owner will be notified that I called. The next day I get a text from some person claiming their name is Kristen. (I never actually spoke with anyone from the actual company, only their "technician" who showed up in an unmarked Corola.)
  When the technician got to my place I was clear that I knew there were freon leaks and that I wanted them pinpointed. The technician does a "leak test", finds two leaks and allegedly patches them.
  A week later (after I get home from being out of town) my HVAC system is just blowing air and not cooling it. Which is exactly what it was doing before I contacted the company. First, I tried texting the "technician" (who left me his number in case I did not want to go through a "middle-man") to no avail. Then I reached out to Kristen (via text) who is very apologetic and she schedules a guy named Ben to come out to my place the next day.
  Well, Ben never showed. The last update Kristen gave me (via text) about Ben was that he was stuck in traffic.
  By the end of the week, the original technician finally returns my text messages possibly because he was following through on his workmanship or possibly because I was cursing him and his family (via text). The technician tells me that I have an old HVAC system and that it could have multiple leaks else where.
  
  Soooooooo, If I paid for a leak test to pinpoint the leaks and 2 weeks after the fact the technician is telling me that i could have multiple leaks elsewhere.... what exactly did I pay $300 for?
  
  I showed up to the address listed for this company to ask this very question and find out that the office space is empty and looking for a new tenant, leaving me to question if this company even exists.
  
  stay away from Caskey!
  (if that is their real name)
  
  

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