South Point Pet Hospital

Reviews about South Point Pet Hospital

• Jennifer Colwell

  Jun, 15 2018
  ★ ☆ ☆ ☆ ☆
  Before I get started let me first say that over the years I have spent a significant amount of money on my dog. Now, although my dog has only been a patient at South Point for about 2 years, I purchase a prescription from them every single month. I have to physically go in and pick it up because south Point WILL NOT fax prescriptions to outside pharmacies under any circumstances. I have always thought this was bizzare because the heartworm medicine I use for my dog is NOT available directly from South Point. They said they could order it for me after they couldn't talk me into something they had available ... but it would be $40 more than Allivet, where I usually order those types of medication. Since they refuse to fax scripts, although it's 2016 and I already spent $250 on the annual check up, I had to go back, pick up a written script and mail it to Allivet. Fine, whatever, again Allivet was $40 cheaper. I still spend money every 4 weeks for another medication that is seriously too much hassle to mail in a written script every month and the turnover time to have the mailed in script filled every month would compromise my dog's Health so I buy this medication straight from south point.
  
  Recently my dog developed an infection and the antibiotic they gave me for her was $61.30 for 14 tablets. I was shocked since about 3 months ago my dog was prescribed a generic of this same antibiotic by Urgent Vet (but 60 pills), and I paid $32 for 60 pills. But I paid the $61.30 for this pill because they didn't even OFFER a written prescription just filled it (after a lot of hassle I won't even get into). I was stunned but left, called another vet AND a pharmacy AND checked online... and the price comes out on the high end at $1.72 a pill. South Point however, charged me $61.30. Also, on South Points OWN pharmacy website they only charge $50 for 30 of these SAME pills they charged me $61.30 @ 14 pills for at the desk.
  
  I wish I could give this zero stars...The ONLY reason I am not giving this place 1 star is because I do think Dr. Hartsge is a good vet but this office as a whole does not seem to put pets first but rather CHEAT their LOYAL patients. After this fiasco, as well as their refusal to acknowledge this shady business ... I felt it necessary to leave this review. I live in Belmont and this place is close but they are extremely wrong in the way they handle prescription/medication prices with mark ups like this.
  
  I understand dogs are expensive. In fact, I spent $100 at south Point in June 2016 for them to reveal NOTHING at all was wrong. I spent $6500 2 years ago on my dog after suffering a spinal injury. So I understand vets are expensive I understand they still have a business to run but this was the absolute last straw and I would advise any CURRENT patients to check prices. South Point makes it extremely difficult to purchase medicines outside from Them and now I see why. It's a VERY lucrative business for them.

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